Device Update
Keep your device up to date
Tachograph technology has evolved over the years, and keeping your download tool compatible ensures you're always ready on the road:
2005 Generation 1 digital tachographs introduced
2019 Generation 2 Version 1 (Gen2v1 / Smart1)
2023 Generation 2 Version 2 (Gen2v2 / Smart2)
To download data from any of these devices, you need a compatible download tool and your device may already be ready!
Update your device
You'll only need the unit, a computer running Windows and the USB cable that came with the unit. Follow these steps:
Download the Digidown Update Utility:
Unzip the downloaded file.
Double click to run the unzipped file.
Follow the instructions on screen.
Compatibility
Check the unit's serial number, found on the back of the device:
Digidown | Digidown Plus | LogisticsUK/FTA | Digidown Blue | Gen1 | Gen2v1 | Gen2v2 |
|---|---|---|---|---|---|---|
From 63120 onwards | From 35549 | From 35549 | - | ReadyUpdate Recommended | ReadyUpdate Recommended | ReadyUpdate Recommended |
From 54910 | From 25446 | From F7450 | From 2182 | ReadyUpdate Recommended | ReadyUpdate Recommended | Needs Update |
From 48437 | From 19544 | From F5375 | From 1698 | ReadyUpdate Recommended | Needs Update | Not Compatible |
Up to 48436 | Up to 19543 | Up to F5374 | Up to 1697 | ReadyUpdate Recommended | Not Compatible | Not Compatible |
Troubleshooting
If you encounter any problems, try:
Before running the unzipped file, disable your antivirus (typically achieved by right-clicking the antivirus icon on the tray and selecting the Disable option.
Running the unzipped file as an adminisrator (by right-clicking the file and selecting 'Run as administrator').